eSIM installation on Android device

Tips & Reminders

  • Turn off Data Roaming on your Primary line (home SIM card) to prevent data roaming charges.
  • Temporarily disable apps like iCloud Drive, Google Sync, or other apps that may consume your data in the background. 
  • If you install the eSIM before you arrive in your destination, be sure to change the eSIM plan to your primary Cellular Data plan when you arrive. 

We will walk through the steps with the correct settings to install the eSIM on Android device

1. Add eSIM

In this step, you will add a new, secondary data plan to your phone using the QR code. Note: If you can't use the Camera to scan a QR code, tryActivate an eSIM with Manual Activation Code.

2. Activate eSIM

In this step, you should see eSIM plan on your phone name "Connect" once it's activated.

3. Update APN on Android

  1. In your phone's Settings, go to Mobile & Network
  2. Tap the eSIM plan,which may be called "Travel", "Connect", or something else. Then scroll down to Access Point Names
  3. Tap Menu, then tap Add
  4. In the first field, please type any name in "Name" area. In "APN" area, must enter "globaldata" without quotes. If there is anything filled in username or password, delete it. Only Name & APN are required.
  5. Return to the previous screen and select the new APN.
  6. Restart the device to reset the mobile network.

Connecting to the Internet

After successfully activating your eSIM, your device will begin searching for a signal immediately. In most cases, a data connection will be established immediately, and you will see 5G or 4G LTE in the signal status. This means you are connected and ready to go! 

In rare cases, you might need to enable Airplane Mode and wait 30 seconds, then switch off again. This will force the device to re-connect to the cellular network. It may take up to 15 minutes for a data connection to be established. Please be patient, as there are many data carriers and environmental factors that can affect the activation time.

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