eSIM installation on Apple device

Tips & Reminders

  • Turn off Data Roaming on your Primary line (home SIM card) to prevent data roaming charges.
  • Temporarily disable apps like iCloud Drive, Google Sync, or other apps that may consume your data in the background. 
  • If you install the eSIM before you arrive in your destination, be sure to change the eSIM plan to your primary Cellular Data plan when you arrive. 

We will walk through the steps with the correct settings to install the eSIM on iPhone

1. Add eSIM

1. Add eSIM

In this step, you will add a new, secondary data plan to your phone using the QR code. Note: If you can't use the Camera to scan a QR code, try Activate an eSIM with Manual Activation Code.

2. Activate eSIM

In this step, you can assign a name to the eSIM plan on your phone. We can name it "Travel" or the name of the country you're visiting! 

3. Choose Default Lines

In this step, tell the phone which plan to use for Voice/SMS, iMessage, and Mobile Data. Choose Primaryfor the first two options, and select installed eSIM named "Travel" for mobile data only. 

4. Enable Data Roaming

By now, the eSIM is installed on your phone! You will see the new plan in your Settings with the label you chose.

The last step is to make sure Data Roaming is turned ON for the eSIM. (You can turn this setting OFF on your Primary line.)

Connecting to the Internet

After successfully activating your eSIM, your device will begin searching for a signal immediately. In most cases, a data connection will be established immediately, and you will see 5G or 4G LTE in the signal status. This means you are connected and ready to go! 

In rare cases, you might need to enable Airplane Mode and wait 30 seconds, then switch off again. This will force the device to re-connect to the cellular network. It may take up to 15 minutes for a data connection to be established. Please be patient, as there are many data carriers and environmental factors that can affect the activation time.